Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
SHIPPING PROCESSING TIME
- All Orders Are Processed Within 2-3 Days, Shipping time: 3-5 days. Orders Are Not Processed, Shipped, Or Delivered On Weekends Or Holidays.
If We Are Experiencing A High Volume Of Orders, Shipments May Be Delayed By A Few Days. Please Allow Additional Days In Transit For Delivery. If There Will Be A Significant Delay In Shipment Of Your Order, We Will Contact You Via Email.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping Charges For Your Order Will Be Calculated And Displayed At Checkout. At Checkout You Will Be Able To Choose Your Preferred Method From A List Of Available Carriers. Carrier Method And Availability Will Be Determined By The Items You Have In Your Cart And Your Shipping Address.
Delivery Estimates Are Available Upon Checkout When You Choose Your Carrier Method.
Although Uncommon, Delivery Delays Can Occasionally Occur. If Your Order Is Expected To Have A Serious Delay We Will Reach Out Via Email To Let You Know.
INTERNATIONAL SHIPPING POLICY
Vibrertown Store Ships Worldwide From The P.R.C To Most Countries.
Customs, Tariffs, Duties, Taxes, Or Other Fees Applied To Shipment And Directly Invoiced To The Customer By Their National Port Authority Is The Sole Responsibility Of The Customer.
If You Received Your Order Damaged, Please Contact firstname.lastname@example.org With Photos And A Description Of The Items’ Condition To File A Claim. We Assess .Damaged Orders On A Case By Case Basis And Take Full Responsibility Of Items Damaged Due To Unsafe Or Faulty Packaging.
Please Save All Packaging Materials And Damaged Goods Before Filing A Claim.
Vibrertown Store Is Not Responsible For Lost Orders. If You Believe Your Order Is Lost, Please Contact email@example.com And A Customer Service Representative Will Be Happy To Assist You As Much As Possible.
Please Note: For Avoidance Of Any Doubt, Orders That Can Be Traced With Carriers Tracking Numbers And Have Been Confirmed By The Carrier As Delivered Do Not Qualify For Lost Coverage. If An Order Was Confirmed As Delivered By The Carrier And It Is Missing It Is The Sole Responsibility Of The Customer To Contact The Carrier To Investigate The Issue.
INCORRECT SHIPPING INFORMATION
Vibrertown Store Is Not Responsible For Incorrectly Entered Shipping Addresses And Does Not Refund Or Credit Incurred Shipping Costs As A Result. Customers Are Solely Responsible For Providing The Correct Shipping Address At Checkout. Please Ensure That Your Shipping Information Is Accurate Before Placing Your Order.
In The Event That You Enter The Wrong Shipping Address At Checkout Please Contact Customer Service Immediately At firstname.lastname@example.org. Please Reference Your Order Number And A Customer Service Representative Will Be Happy To Assist You.